More than a platform - A delivery partner when you need one.
For almost a decade, IntelliGO has helped event planners and organisers deliver successful virtual and hybrid events with more than software alone. Alongside the platform, we offer practical event expertise, flexible support, and real human guidance to help teams plan with confidence, deliver smoothly, and get better results.
Some clients want the freedom to manage everything themselves with expert help available when needed. Others want a more hands-on partner to support planning, setup, engagement, rehearsals, sponsor visibility, and live delivery.
IntelliGO gives you the flexibility to choose the level of support that fits your event, your team, and your budget, from light-touch guidance to fully managed white-glove delivery.
Choose the level of support that suits your event, team and budget.
Whether you want to run the platform independently or work with a fully managed delivery partner, IntelliGO offers support levels to match your team, event complexity and budget.
Self-Managed
Best for experienced teams who want to stay in control and have experience with virtual events
Self-Managed is ideal for experienced teams who want the flexibility to run their own virtual or hybrid event using a professional platform built for branded, professional delivery. You stay in control of the event, while IntelliGO provides the tools, structure, and onboarding support needed to help your team deliver with confidence.
Our online Knowledge Base provides Self-Managed users with direct access to a vast array of helpful information to assist with using IntelliGO effectively.
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Access to the IntelliGO platform
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Standard onboarding and guidance
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Branding and content upload capability
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Access to delegate support
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Optional consultancy if required
Supported Delivery
Best for teams who want practical support before and during the event
Supported Delivery gives event teams practical, experienced support before and during the event, helping reduce pressure internally while creating a smoother experience for speakers, delegates and organisers. From speaker preparation and rehearsals to live session coordination and delivery support, IntelliGO helps events run more confidently, professionally and with less avoidable stress.
This service is ideal for organisers who want to retain ownership of the event while strengthening delivery through expert support at key stages.
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Support during setup and rehearsal stages
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Speaker onboarding and platform familiarisation
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Speaker rehearsal support
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Guidance on timing, transitions and session flow
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Live delivery support during the event
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Stage management and show-calling support where required
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Delegate support included
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Help reducing technical and delivery risk before go-live
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Optional support for larger in-person or hybrid events
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Support to enhance remote delegate engagement
Guided Setup
Best for teams who want expert help getting everything event-ready
Guided Setup is designed for teams who want to manage their own event but would benefit from expert support during planning and configuration. IntelliGO works alongside you to structure the platform, apply branding, organise content, and prepare the event environment, helping your team launch with greater confidence and less pressure.
It is ideal for teams who want expert help getting the event environment right before launch, without needing ongoing live delivery support.
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Platform setup guidance
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Support with structure and content organisation
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Advice on event flow and configuration
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Branding implementation support
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Advice on maximising sponsor visibility and engagement
White-Glove Managed Service
Best for clients who want IntelliGO to help manage delivery from start to finish
White-Glove Managed Service gives organisers a highly involved IntelliGO partner to help shape, build and support the virtual or hybrid event experience from planning through to delivery. Combining consultancy, practical guidance and hands-on coordination, it helps reduce internal pressure while creating a more polished experience for speakers, delegates, sponsors and stakeholders.
This service is ideal for teams that want a more managed, strategic and delivery-focused approach throughout the event lifecycle.
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Virtual and hybrid event consultancy around your goals
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Strategic guidance for more complex events
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Delegate engagement strategy before, during and after
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Event communications planning support
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IntelliGO email scheduling guidance
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Sponsor and partner value through digital opportunities
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VIP experience planning and moderation
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Audience journey design for in-person and virtual attendees
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White-label support for agency event expertise
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Consultancy-led partnership from planning to post-event evaluation
Delegate Support Included as Standard
Every IntelliGO event includes complimentary delegate support as standard, helping attendees with access, passwords, logins and platform queries before, during and after the event. This improves the delegate experience, reduces pressure on your internal team, and helps events run more smoothly from start to finish.
IntelliGO also provides practical guidance on firewalls, security settings, office network restrictions, webhooks and technical readiness ahead of the event. By identifying and resolving issues early, we help reduce disruption, protect the attendee experience, and give organisers greater confidence on the day.
Compare support levels
From self-managed platform access to fully supported event partnership, IntelliGO offers flexible ways to match the level of support to your team, your event goals and your delivery needs. This guide gives a quick view of what is included at each level, helping you identify the right balance of independence, guidance and hands-on support.
Support Area
Self-Managed
Guided Setup
Supported Delivery
White-Glove Managed Service
Platform access
Branding & content setup
Event setup guidance
Event preparation guidance
Speaker support / rehearsals
Live event support
Delegate support
Strategic consultancy
Full delivery partnership
Included
Knowledge base
Knowledge base
Knowledge base
Not included
Not included
Included
Optional
Not included
Included
Supported
Included
Included
Not included
Not included
Included
Light-touch
Not included
Included
Supported
Included
Included
Included
Included
Included
Limited
Partial
Included
Fully supported
Included
Included
Included
Included
Included
Included
Included
Flexible pricing to match the way you work
Every event is different, and not every team needs the same level of support. That is why IntelliGO separates platform pricing from optional services, so you can choose the technology you need and add expert support only where it adds value.
From self-managed access to fully supported delivery, we will help you find the right fit for your event, your team and your budget.
Talk to us at IntelliGO, and we’ll help you choose the best fit.
What Our Clients Say
Nicola Comiotto, Head of Procurement, Clariant
“IntelliGO provided far more than a platform for our Supplier Innovation Day. Their team understood our brief, respected our brand, and gave invaluable consultancy on how to maximise engagement across a global supply base, improve data capture, and optimise return on investment. They also helped pre-empt and mitigate significant firewall and access challenges within our highly secure corporate environment, making the event far more efficient operationally and more effective commercially. Their support, flexibility and expertise were instrumental throughout.”
Ready to choose the right level of support for your event?
Every event team is different. Some want the freedom to self-manage with a trusted platform behind them. Others want expert help with setup, live delivery, or a fully managed partner to support the event from planning through to execution.
IntelliGO gives you the flexibility to choose the level of support that fits your team, your event goals, and your budget, without paying for more than you need.
Whether you are planning a virtual conference, hybrid event, webinar series, or online community experience, we can help you find the right approach and deliver an event that feels prepared, professional, and well supported from start to finish.
Start with the platform, then add the level of support that best fits your team, your event and your delivery goals.